Optimum Physicians Healthcare PLLC (d/b/a Optimum Healthcare)
1819 Broadway St, Suite 101, Pearland, TX 77581 · (281) 993-4109 · contactus@optimumpmr.com
Effective date: June 26, 2026
Optimum Physicians Healthcare PLLC (“Optimum Healthcare,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website and communications, how we use it, and the choices you have. This policy applies to information collected through optimumpmr.com and related communications (including email and text messaging). It does not replace the separate HIPAA Notice of Privacy Practices that governs your protected health information as a patient.
Information We Collect
We may collect: contact details you provide (name, phone number, email address), information you submit through forms (such as appointment requests or questions), and basic technical/usage data collected automatically (such as IP address, browser type, and pages visited).
How We Use Your Information
We use your information to: respond to your inquiries and requests; schedule and confirm appointments; provide customer care and follow-up; send you information about our services, offers, and updates where you have consented; and improve our website and services. We process information consistent with applicable law.
Text Messaging (SMS) Consent and Privacy
By providing your mobile phone number and opting in, you consent to receive text messages from Optimum Healthcare related to appointments, follow-up, customer care, and—where you have agreed—promotional offers about our services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance. Consent to receive text messages is not a condition of purchasing any goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted only to the extent necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
How We Share Information
We do not sell your personal information. We may share information only: with service providers who help us operate our website and communications (for example, our CRM and messaging platform) under appropriate confidentiality obligations; when required by law or to protect our rights; and with your direction or consent. As noted above, SMS opt-in data and consent are never shared with third parties for marketing.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may opt out of marketing emails using the unsubscribe link in any message, and opt out of text messages by replying STOP. You may contact us to request access to or correction of your information.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised.
Contact Us
Questions about this Privacy Policy? Contact us at contactus@optimumpmr.com or (281) 993-4109,
or write to 1819 Broadway St, Suite 101, Pearland, TX 77581.